Your privacy matters to us. This Privacy Policy explains how ph35 collects, uses, protects, and manages your personal information in compliance with Philippine data protection laws.
This Privacy Policy ("Policy") applies to all personal information collected by ph35 ("ph35," "we," "us," or "our") through the ph35.app website and mobile applications (collectively, the "Platform"). By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your personal information as described in this Policy.
ph35 respects your privacy and is committed to maintaining the confidentiality, integrity, and security of your personal data. We collect only the information necessary to provide you with a safe, secure, and personalized gaming experience, and we process your data in accordance with applicable Philippine data protection laws.
If you do not agree with the terms of this Privacy Policy, you must not use the ph35 Platform. Continued use of the Platform following any changes to this Policy constitutes your acceptance of those changes.
ph35 is the data controller responsible for the processing of your personal information collected through the Platform. As the data controller, ph35 determines the purposes and means of processing your personal data and is responsible for ensuring compliance with applicable data protection laws.
For questions or concerns regarding the processing of your personal data, or to exercise your data subject rights, please contact our Data Protection Officer using the contact details provided in Section 14 of this Policy.
ph35 collects various types of personal information to provide, maintain, and improve the Platform and to comply with legal and regulatory obligations. The categories of information we collect include:
We may receive information about you from third-party sources, including payment processors (transaction verification), identity verification services (KYC compliance), fraud prevention services (risk assessment), and marketing partners (campaign performance data).
ph35 processes your personal information for the following purposes:
Under the Data Privacy Act of 2012, ph35 processes your personal information based on the following legal grounds:
ph35 does not sell, rent, or trade your personal information to third parties for their own marketing purposes. However, we may share your data with the following categories of recipients:
We share your information with trusted third-party service providers who perform services on our behalf, including payment processors (GCash, PayMaya, banks), identity verification providers, cloud hosting and data storage providers, customer support platforms, email and SMS communication services, and fraud detection and prevention services. These service providers are contractually obligated to protect your data and use it only for the purposes for which it was disclosed.
We may disclose your information to law enforcement agencies, regulatory bodies, courts, and other governmental authorities when required by law, in response to a valid legal request, to comply with a court order or subpoena, to investigate suspected fraud or illegal activity, or to protect the rights, property, or safety of ph35, our users, or the public.
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor organization. We will notify you of any such transfer and any choices you may have regarding your information.
We may share your information with third parties when you have given us explicit consent to do so.
ph35 implements industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include:
While we take reasonable steps to protect your information, no method of transmission over the internet or electronic storage is 100% secure. You acknowledge that you provide your personal information at your own risk.
ph35 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
Specific retention periods include:
After the applicable retention period expires, we securely delete or anonymize your personal information in accordance with our data retention and disposal policies.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal information:
To exercise any of these rights, please contact our Data Protection Officer using the contact details provided in Section 14. We will respond to your request within thirty (30) days, as required by law. Please note that certain requests may be subject to verification of your identity and may be limited by legal or regulatory obligations.
ph35 uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and deliver personalized content and advertising.
Cookies are small text files stored on your device when you visit a website. They allow the website to recognize your device and remember your preferences and actions over time.
You can control and manage cookies through your browser settings. Most browsers allow you to block or delete cookies, or to receive a warning before a cookie is stored. Please note that disabling cookies may affect the functionality of the Platform and your ability to access certain features.
The ph35 Platform is intended for use by individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under the age of 21.
If we become aware that we have collected personal information from a person under 21 years of age, we will take immediate steps to delete that information and close the associated account. All winnings will be forfeited, and deposits may be returned at our sole discretion.
If you are a parent or guardian and believe that your child has provided personal information to ph35, please contact us immediately using the contact details in Section 14.
Your personal information may be transferred to, stored, and processed in countries outside the Philippines where our service providers and data centers are located. These countries may have data protection laws that differ from Philippine law.
When we transfer your personal information internationally, we ensure that appropriate safeguards are in place to protect your data, including standard contractual clauses, adequacy decisions, or other legally recognized transfer mechanisms.
By using the ph35 Platform, you consent to the transfer of your personal information to countries outside the Philippines for the purposes described in this Privacy Policy.
ph35 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. Any changes will be effective immediately upon posting to the Platform.
We will update the "Last Updated" date at the top of this Policy to indicate when the most recent changes were made. Material changes to this Policy may be communicated to you via email or through a prominent notice on the Platform.
Your continued use of the Platform following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact our Data Protection Officer:
We are committed to resolving any privacy concerns promptly and transparently. Our Data Protection Officer will respond to your inquiry within thirty (30) days, as required by the Data Privacy Act of 2012.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
The core values that guide how ph35 handles your personal data.
We use bank-grade encryption and security measures to protect your personal information from unauthorized access.
We clearly explain what data we collect, why we collect it, and how we use it. No hidden practices.
You have full control over your data. Access, correct, delete, or export your information anytime.
We comply with the Data Privacy Act of 2012 and all applicable Philippine data protection regulations.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
We retain your data only as long as necessary for legal compliance and service provision.
Play with confidence knowing your personal data is secure. Join thousands of Filipino players who trust ph35 for safe, private gaming.
21+ Only · Data Privacy Act Compliant · Secure Platform